Happyr Ltd. (‘we’ or ‘us’ or ‘our’) want to explain our users (‘user’ or ‘you’) how we use the data you provide us with in our mobile app (‘App’) or on our website https://happyrhealth.com (the “Site”). Both are operated by Nicola Filzmoser and Cornelius Palm, who are also acting as Data Protection Officers (DPO) of Happyr Ltd.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit the App or Site or subscribe for the mail list, user testing on the Site.
We reserve the right to change this Privacy Policy at any point in time and for any reason. You will be updated by changes through the ‘Last updated’ date on top of this Privacy Policy.
This Privacy Policy only applies to our App and not to any mobile store you are downloading the App from.
Types of Data We Collect
In order for the App or/and Site to function properly and fulfill all of their desired purposes we may collect and process the following information about you:
We collect Device Information using the following technologies:
How and Why We Use Your Data
We use the information that we collect generally to fulfill any services on the Site, such as providing information about pediatric migraine and our related services that we deliver through, such as the mobile apps of Happyr Ltd. We use the information that we collect in the app to provide you with an overview over your prior entries. Your information allows us to provide you a personal experience when you use the app. We can create your personal profile, connect it to your supporter account, and provide you with an overview of your own data in future visits to the App. We will use the usage data to improve our App and our Site so we can provide you better information and features.
Additionally, we use this information to communicate with you;
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services or conduct user testing and interviews as well as share our personal (migraine) experiences if that is helpful.
We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our users and visitors browse and interact with the Site, and to assess the perceived quality of our Site content as well as the success of our marketing and advertising campaigns).
We may contact you with information and offers about new products that you might find interesting using the email address you provided us with.
The Legal Bases for Using Your Personal Information
In accordance with the GDPR, we provide the following information concerning its legal bases of article 6 for the processing of personal data:
Sharing Your Personal Information
We attach great importance to the security of your personal data. We will not sell, share, or lease your personal information to unrelated third parties unless we are required by law to do so or have your permission. We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics used on our Site here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Please note that your information might be transferred outside of Europe, including Canada and the United States for clouding services.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
Visiting the below websites
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING –https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Data Retention
To reduce data-related risk, we will maintain data for our records for no longer than is necessary for the purposes for which it is being processed. We may keep certain data for retrospective research purposes to enhance services for (young) people with chronic pain.
Minors
The Site is not intended for unsupervised use for individuals under the age of 16.
Although our goal is to help young chronic pain sufferers, we believe that children should use our website (and the Internet in general) under the supervision of their parents. This is not so much because we believe that our content is not child-friendly, but because personal information (such as an email address) can be entered and we want children to be made aware of this by their parents. We do not want to compromise the privacy of children, so we want children under the age of 16 to use the website under the supervision of their parents. We do not want to obtain information from children under the age of 16 without the consent of their parents or legal guardians.
We do not knowingly collect data from children under 16 years of age without the consent of their parents. If we have inadvertently collected (by the child entering the information him/herself) information from children under 16 years of age that you, as a carer or parent, do not agree to provide, please contact hello@happyrhealth.com.
We do not knowingly promote the app or collect data from children under the age of 16. By using our App, you confirm that you are at least 16 years old or that you are a legal guardian or parent of a person under the age of 16. As a legal guardian, you consent to the dependent use of the App by your child.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Our Data Protection Rights
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@happyrhealth.com
PLEASE NOTE:
Happyr Ltd is, under no circumstances, meant to make a diagnosis or provide treatment for migraines or any other related health condition. For a proper diagnosis of your medical condition and the treatment that may stem from such a diagnosis, we suggest you consult a doctor or related health care professional.
Contact us
If you have any questions about this privacy policy or our privacy practices, please contact our (DPO) in the following ways:
Full name: Nicola Filzmoser
Email: hello@happyrhealth.com
Postal address: Kemp House 160 City Rd, London EC1V 2NX, United Kingdom
Telephone number: +4915209776641
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.